Refund Policy
Effective Date: 11-Dec-2023
At VARAJ HOLIDAYS, we strive to provide our customers with exceptional travel experiences and services. We understand that plans can change, and sometimes, you may need to cancel or modify your bookings. This Refund Policy outlines the terms and conditions governing refunds for our various services.
1. Booking Cancellations:
- Tour Packages:
- Cancellation requests made after booking in 2 days or more prior to the tour departure date will be eligible for a partial refund.
- Cancellation requests made between 15 days prior to the tour departure date will be eligible for a partial refund, subject to cancellation fees.
- Cancellation requests made within 10 days of the tour departure date may not be eligible for a refund. - Hotel Reservations: Policies vary based on the hotel. Refer to the specific terms at the time of booking.
- Transportation Services: Subject to the policies of the respective airlines, railways, or bus providers.
2. Refund Process:
- Eligibility: The original booker must initiate the request as per applicable cancellation policy.
- Refund Amount: Based on the applicable cancellation fee and time of request. Non-refundable charges will be deducted.
- Refund Timeline: Refunds will be processed within 14 business days. Bank timelines may vary.
3. How to Request a Refund:
Contact our team at varajholidays@gmail.com or call +91 7887755495 with your booking reference and cancellation reason.
4. Exceptions:
Some services like non-refundable hotel deals or promotional packages may have strict refund rules as stated during booking.
5. Changes to Bookings:
Changes to travel dates, destinations, or services may be permitted based on availability and will incur applicable fees.
6. Contact Us:
For refund support or clarification, contact varajholidays@gmail.com or call +91 7887755495.
By booking with VARAJ HOLIDAYS, you agree to comply with this refund policy. Terms may change and will be updated on our website.